sex-and-relationships - contact us - email advice service

Contact us for free and anonymous advice

As part of the research project into this web site, we would like to offer you a free and anonymous email advice service on psychosexual issues and relationships. If you would like more information on anything about sexuality and relationships please email us. Choose which of the authors you would like to approach directly:

anna@sex-and-relationships.com  (female)

or 

rod@sex-and-relationships.com  (male)

How to use our advice service:

• We assume that all names and email address you are writing from are completely anonymous and not connected to your real name or contact details. Please set up a new email address at Yahoo or Hotmail if you want the assurance of complete anonymity. This is important, because any data which is not encrypted can be read while in transit on the internet. Please protect your privacy by not including any details (name, address, work email address), which can identify you when you write to us.

• We will save your query and our answers to you for further reference and to be included in our research project (see below). However, the email address which you wrote to us from stays separate from this data. Your email address only stays on our web email server for 1 month before being deleted.

• Give us 3 - 4 days to reply to you.

• If you haven't heard from us within 1 week: Please assume our reply to you has got lost! Currently, we are answering all queries which people send to us. However, from our follow up survey it appears that some of our replies do not arrive. Firstly, please check your spam filter. Secondly, please check my blog, I may be on holiday. Thirdly, assume we have replied, but our email got lost. PLEASE WRITE TO US AGAIN AND LET US KNOW!  I spend up to 45 minutes answering individual emails, the last thing I would want is for it not to arrive in your mail box!

• Please write some words about this service into your emails subject field, e.g. "Hi Anna...". As you can imagine leaving an email address on a web site means we get loads and loads and LOADS of spam and that way it's easier for us to spot your email.

• This email advice service is part of a PhD research project at Manchester University, UK. We are collecting information about the use of this web site for information on psychosexual and relationship issues to develop an online sexual health service called sex-and-relationships.com. The data you contribute by using this service will be used in the research on this site. Any data we collect will be treated as confidential and is anonymous. The collected data will be used for this purpose only and will not be disclosed to any third party. You do not have to allow us to use your data and if this is the case, please let us know in your email.

• The email advice service is a way for us to develop text for pages for the web site according to the real needs of our visitors. We may use our answers to you as the basis for a page we write for the project. However, we will never publish your query to us on our web site.

• As part of the research project we would like to evaluate the quality of our email advice service. To do that we will send you an email with a link to a confidential survey 1-2 weeks after we have replied to your email. We would be grateful if you could help us improve our service by following the link and completing the follow up questionnaire.

• Both of us have had extensive training in psychotherapy. Anna is a qualified psychotherapist running a private practice, teaching and supervising. Rod has completed his training, but has then veered off into online work and has been doing that ever since. We both hope to give you advice and information which is accurate and of high quality. However, we take no responsibility for how you might apply the information we offer. Additionally, we are not medical doctors nor do we know everything, so please use common sense when using information from this web site and advice service. Please look at our disclaimer before using the service.

• If you want to find out a bit more about how online counseling works, please click here.

last edited 25.11.07

All material copyright, ©2007 Sex And Relationships
Home Page Site Map